Frequently Asked Questions

You can order directly through our Line official account by clicking the 'Order on Line' button. We confirm orders every day and usually reply within a few hours.

There is no minimum order. We do offer free delivery in Bangkok on orders over 990 THB.

Yes. You can mix any of our living drinks in one order. Let us know your preferred flavors and quantities when you message us.

We deliver across Bangkok and surrounding areas. For locations outside Bangkok, message us on Line and we will arrange the best option.

Bangkok orders are usually delivered within 1–2 business days. We share a delivery update once your order is dispatched.

Same-day delivery may be available for central Bangkok orders placed before 12 PM, depending on our daily route. Contact us to check availability.

Our drinks are brewed with live cultures and naturally fermented, giving them a gentle fizz, complex flavor, and gut-friendly benefits.

Yes. Every biotic drink is a probiotic drink, naturally fermented with live cultures (ginger bug, kombucha or tepache) and kept raw and unpasteurised, so the cultures stay alive in the bottle. Keep them cold at 2–6°C to keep the cultures active.

No. We keep our drinks raw and unpasteurized to preserve the live cultures. Store them cold and enjoy them fresh.

We use minimal natural sweeteners and rely on fermentation to develop flavor. Full ingredient lists are available for each product.

Keep biotic refrigerated at 2–6°C. The drinks are best enjoyed within 14 days of delivery for peak freshness and fizz.

We do not recommend freezing. The live cultures and carbonation are sensitive to freezing, which can affect taste and texture.